Review window
Refund requests for first purchases must be submitted within 7 days and are reviewed case by case.
Refunds
Clear refund review rules for paid training.
Last updated: June 24, 2026We want paid learners to feel treated fairly while protecting the platform from abuse, account sharing, copied course content, and unsustainable bulk usage.
Case-by-case
Refunds are not automatic. We may consider account usage, billing history, support notes, abuse, fraud, chargebacks, and account sharing.
Usage
Refunds may be refused when there has been substantial course access, saved-work usage, automated/shared usage, copied course content, or policy abuse.
Cancellation
Email support before the renewal date to cancel future renewal until a self-service billing portal is available. Cancelling a subscription stops future renewals. Access usually continues through the paid period unless abuse, fraud, or chargeback rules apply. Cancellation does not automatically refund past charges.
Renewals
Renewal refund requests are reviewed case by case. Requests made after a renewal should be sent as soon as possible and include the renewal date and account email.
Processing timeline
We usually review refund requests within 1 to 2 business days. Approved refunds may take additional time to appear depending on Lemon Squeezy, the payment processor, and the customer's bank.
Chargebacks
Contact support before opening a chargeback when possible. Chargebacks, fraud signals, or payment disputes may pause access while the issue is reviewed.
How to request
Email support@aiforworklab.com with your purchase email, order date, plan, and what happened. Do not send card numbers.